![]() After unzipping the files, go to the destination you had selected for your files to be extracted to. You should see the files like in the image below. Double-click the "Setup.exe" file and follow the on-screen instructions to install your driver. Click on "Extract" once you have chosen your extraction destination.ĥ. ![]() You will be asked to extract all of the files and place them on your computer. You should extract these to an easily accessible place such as a new folder in your documents. Once the driver is done downloading, it will need to be installed. Open the driver file by clicking on the file name in your browser downloads. By default, your computer will save this in your "Downloads" folder.Ĥ. Once there, scroll down to the section titled, "Drivers and Downloads." Find and "Select" the most recently released driver. Then, click the "Download" button.ģ. To update your device driver, navigate to your Canon product's webpage.Ģ. To update your scanner driver, please use the following instructions:ġ. Once your computer is done setting up your device, you should receive a small message verifying your set up is complete. Plug in the USB cable into the scanner and your computer. When doing this, a small message should appear on your computer letting you know that you are connected.ģ. Check that your power cable is plugged into your scanner as well as a wall outlet.Ģ. To verify your scanner is connected to your computer, please use the following instructions:ġ. This article describes a couple of different ways for ensuring your scanner is connected properly. How to check the USB 3.My scanner won't connect, what do I do? Your scanner may run into connection issues. Communication error occurred during scanning.My computer does not recognize the scanner.My scanner does not operate properlyĭepending on the computer environment, your scanner may not operate properly regardless of the Operating System. The operation via USB 3.0 on Windows Server® 2008 is not supported. The scanner may not recognize via USB3.0 controllers. Note: If your computer still does not recognize the scanner after Windows update, please refer to No.2 My scanner does not operate properly. The recognition via USB 3.0 is confirmed. The recognition status of each USB 3.0 host controller manufacturer is as follow: The recognition status for each USB 3.0 host controller manufacturer USB 3.0 host controller manufacturer In this case, connect via USB 2.0 to use the scanner. If your computer still does not recognize the scanner after Windows update, please refer to No.2 My scanner does not operate properly.ĭepending on the USB 3.0 host controller manufacturer, the computer may not recognize your scanner. Windows® 8 and Windows Server® 2012 cumulative update: November, 2012 Refer to the following support page of Microsoft Corporation for further details. ![]() ![]() If you select the "Install updates automatically (recommended)" Windows Update setting, this update is automatically installed. Update Program for Windows® 8 and Windows Server® 2012 (KB2770917) In order for the computer to recognize the scanner via a USB 3.0 port on Windows® 8 and Windows Server® 2012, it is necessary to update USB Scanner Class Driver provided by Microsoft Corporation. My computer does not recognize the scanner For Windows® 8 and Windows Server® 2012 users: The scanner does not operate properly when connected via USB 3.0.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |